Terms of Service

These Terms of Service govern access to and use of Ringside. By creating an account, connecting integrations, or using Ringside, you agree to these Terms.

If you are using Ringside for a company or team, you represent that you have authority to bind that organization to these Terms.

The service

Ringside is a sales call performance tool that helps users detect scheduled meetings, send a notetaker bot to supported meetings, record and transcribe calls, and generate AI-powered notes, summaries, and coaching insights.

Ringside is intended for business use by adults. You must be at least 18 years old to use the service.

Accounts

You must provide accurate information and keep your account credentials secure.

Each account is for one person unless Ringside expressly supports shared workspace access. You are responsible for activity that happens under your account.

Plans, trials, and billing

Ringside currently offers:

• Solo plan: $49 per month
• Team features on applicable team or manager plans
• A 7-day reverse trial with no credit card required

If you start a paid subscription, billing is monthly unless a different billing cycle is shown at checkout. Fees are charged in advance and are non-refundable except where required by law or where Ringside expressly says otherwise.

You can cancel at any time, and cancellation takes effect at the end of the current paid period. No partial-month credits are promised unless required by law.

Ringside may change pricing in the future, but any price change will apply prospectively and with prior notice.

Acceptable use

Do not use Ringside to:

• Record, upload, or analyze calls you do not have the legal right to record
• Mislead participants about whether a meeting is being recorded
• Violate privacy, wiretapping, surveillance, employment, or consumer protection laws
• Upload malware, interfere with the service, probe security, or bypass access controls
• Use the service to harass, stalk, defame, or unlawfully monitor any person
• Resell or sublicense the service except as authorized in writing

Ringside may suspend or limit accounts that clearly violate these rules or create security, legal, or operational risk.

Recording consent

This section is important.

Laws on recording conversations vary by state and country. Some jurisdictions require only one-party consent, while others require consent from all participants. California, Florida, Illinois, Pennsylvania, Massachusetts, Washington, and several other states are all-party consent jurisdictions, and courts have applied those rules broadly to calls involving participants in those states.

You, not Ringside, are responsible for determining whether a meeting may be recorded and for giving any required notices and obtaining any required consent from participants before recording starts.

Ringside recommends clear disclosure at the start of every recorded meeting. If a participant does not consent, do not record the call through Ringside.

If you manage a team, you are responsible for your organization's use of Ringside, including internal policies, employment notices, and manager access to rep call data.

Customer data

As between you and Ringside:

• You keep ownership of your calls, transcripts, notes, and other content you submit or generate through the service
• Ringside keeps ownership of the software, product design, documentation, and all related intellectual property

You grant Ringside a limited right to host, copy, process, transmit, and display your data only as needed to operate and improve the service for you.

Ringside does not sell customer data and does not use customer call content to train general-purpose AI models.

Team visibility and confidentiality

If you use a team or manager plan, workspace admins and managers may be able to view rep call recordings, transcripts, summaries, and performance analytics within that workspace.

You are responsible for setting the right workspace permissions and for using Ringside in a way that matches your confidentiality commitments to customers, prospects, and employees.

AI features

Ringside uses third-party AI services to generate summaries, coaching suggestions, talk ratio analysis, objection analysis, and similar outputs.

AI output may be incomplete, inaccurate, or misleading. Ringside's suggestions are software-generated opinions, not legal, financial, HR, compliance, or professional sales advice. You should use human judgment before acting on them.

Privacy

Use of Ringside is also subject to the Privacy Policy, which explains how personal information is collected, used, and retained.

Feedback

If you send feedback or suggestions about Ringside, Ringside may use them without restriction or payment to improve the service.

Termination

You can stop using Ringside at any time.

Ringside may suspend or terminate access if you materially breach these Terms, create legal or security risk, fail to pay applicable fees, or use the service in a way that could harm Ringside or others.

After termination, provisions that by their nature should survive will survive, including payment obligations, ownership provisions, disclaimers, limitations of liability, indemnity, and dispute resolution terms.

Disclaimers

Ringside is provided on an "as is" and "as available" basis to the extent permitted by law.

Ringside does not guarantee uninterrupted service, error-free analysis, perfect transcription accuracy, or that use of the service will improve sales performance.

Limitation of liability

To the maximum extent permitted by law, Ringside and its affiliates, officers, employees, and service providers will not be liable for any indirect, incidental, special, consequential, exemplary, or punitive damages, or for any loss of profits, revenue, goodwill, data, or business opportunity arising out of or related to the service.

To the maximum extent permitted by law, Ringside's total liability for all claims arising out of or related to the service will not exceed the greater of:

• $100, or
• the amounts you paid to Ringside in the 12 months before the event giving rise to the claim

Nothing in these Terms limits liability that cannot be limited by law.

Indemnity

If you use Ringside on behalf of a business, or if your use of Ringside violates law or these Terms, you agree to indemnify and hold Ringside harmless from third-party claims, damages, losses, and expenses, including reasonable attorneys' fees, arising from that conduct.

Disputes

Before filing a formal claim, the parties agree to try to resolve the dispute informally by written notice.

Except for small claims court matters, claims for unpaid fees, or requests for injunctive relief related to misuse or intellectual property, any dispute arising out of or relating to these Terms or the service will be resolved by binding arbitration on an individual basis.

No class actions or class arbitrations are allowed to the extent permitted by law.

Governing law

These Terms are governed by the laws of the State of Delaware, without regard to conflict-of-laws rules, except that the Federal Arbitration Act governs the arbitration section.

Changes

If Ringside updates these Terms materially, Ringside will post the updated Terms and update the effective date. Continued use of the service after the updated Terms take effect means you accept the revised Terms.

Contact

Legal notices and questions: legal@tryringside.com
Privacy requests: privacy@tryringside.com
Support: support@tryringside.com
Website: https://tryringside.com